As many of you know, Vroom Grooms is a one‑woman business. Nicole is the groomer, the driver, the scheduler, the cleaner, the content creator, and the person behind every single message you receive. Because she handles everything herself, it’s important to set clear communication boundaries so she can keep the business running smoothly — and keep providing the best care for your dogs.
🕒 When Nicole Is Out of Office
There are times when Nicole is unavailable and will not be responding to messages:
- After business hours
- Weekends
- Holidays
- Personal appointments or scheduled time off
During these times, she is resting, recharging, or taking care of personal responsibilities — all essential for a healthy work‑life balance, especially as a solo business owner.
📱 How to Reach Out When She’s Unavailable
If you need something while Nicole is out of office, please leave a detailed text message on the business line. Include:
- What you need
- Which dog(s) you’re referring to
- Any important details
- Your preferred appointment window (if scheduling)
Clear messages help her respond quickly and accurately once she’s back online.
🚫 A Gentle but Firm Reminder About Personal Numbers
Some clients have access to Nicole’s personal phone number.
Please respect her privacy and refrain from using it for business communication.
Her personal number is not monitored for work, and contacting it for grooming‑related needs disrupts her limited personal time.
If the personal number continues to be used for business purposes, it will be blocked.
This boundary is not personal — it’s necessary for Nicole to maintain separation between work and home life while running the entire business alone.
💛 She Will Get Back to You As Soon As She Can
Nicole reads every message personally and replies personally.
Response times may vary, but she will always get back to you as soon as she is able.
Your patience and understanding make a huge difference and help keep Vroom Grooms running smoothly.
🐶 Thank You for Supporting a One‑Woman Small Business
By respecting communication boundaries, you help Nicole:
- Stay focused during grooming
- Maintain a healthy work‑life balance
- Keep dogs safe and calm
- Provide the personalized care Vroom Grooms is known for
Thank you for your kindness, patience, and continued support. It truly means the world.
