At Vroom Grooms LLC, keeping every dog safe isn’t just a priority — it’s a responsibility we take seriously. A clean, healthy grooming environment protects your pup, other pets, and your groomer. That’s why current vaccination records are required for every single dog, every single year, and why they must be submitted through the Current Client Vaccination Record Form on our website.

This system isn’t optional. It’s how we stay compliant, organized, and safe.

🐶 Your Responsibility as a Pet Parent

Vaccination records must be uploaded by the owner, not handed to the groomer at the door, not texted, and not verbally mentioned. Even if you have the records “on hand,” it is not your groomer’s job to manually input or track them.

When records are missing, expired, or not uploaded to the designated form, it creates delays, safety risks, and compliance issues. To keep things fair and consistent for all clients, the following policies apply:

💸 Fees for Missing or Late Vaccination Records

If vaccination records are not uploaded to the Current Client Vaccination Record Form before your appointment:

• A $50 fee will be added to your grooming appointment
• This applies even if you have the records available in person
• This applies even if the groomer has seen them before
• This applies even if you “forgot” or “didn’t realize” they were expired, (we send reminders for rabies, and your veterinarian sends reminders.)

Your groomer’s job is to groom your dog — not to chase paperwork, track expiration dates, or manually enter records.

⏰ Late or Last‑Minute Cancellations Due to Missing Records

If missing or outdated vaccination records cause:

• A last‑minute cancellation, or
• A cancellation within 48 hours of your appointment

…there will be an additional $50 late‑cancellation fee. (This may result in loss of services.)

When a grooming slot is lost at the last minute, that time cannot be filled. This policy ensures fairness to clients who follow the guidelines and to the business that depends on reliable scheduling.

📌 Why These Policies Exist

These requirements aren’t meant to be harsh — they’re meant to keep everyone safe and the business running smoothly.

They help ensure:

• A healthy grooming environment
• Compliance with insurance and safety standards
• Accurate record‑keeping
• Efficient scheduling
• Fairness to clients who follow the rules

Your cooperation keeps grooming stress‑free, safe, and enjoyable for your pup.

🐾 Where to Upload Your Records

Visit www.vroomgrooms.com and locate the Current Client Vaccination Record Form. Uploading takes just a moment and ensures your dog stays on the grooming schedule without interruption.